Event Security Operations Manager

Apply now Job no: 498943
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Event Support, Safety and Security, Transportation, Senior-Level

Job Summary/Basic Function:

To manage the event security program for campus. Assist with emergency and non-emergency events, including but not limited to, event security budget, administration, personnel, information systems, general office management, training, and policy development.

Campus Security Authority: This position is identified as a “Campus Security Authority (CSA)” per the federal law known as the Clery Act. Per this law, the employee is required to report any crimes that he/she becomes aware of to the Clery Compliance Officer. Additionally, CSAs are required to complete annual training prescribed by the Clery Compliance Officer.

Department Overview:

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

Essential Functions:

● Oversee the day-to-day management of the part-time event security program, including recruitment, hiring, training, and scheduling of staff for athletic events, campus events, alcohol compliance, and fire watch duties.
● Oversee scheduling, training, and performance of part-time event security staff for football games, athletic events, alcohol compliance, fire watch duties, and other campus events.
● Ensure compliance with university policies, safety protocols, and event-specific procedures for part-time security personnel.
● Manage the scheduling and assignment of part-time security personnel to ensure adequate coverage for all events, including athletic events, concerts, and other campus activities.
● Provide regular feedback to part-time staff, conduct performance reviews, and implement coaching and disciplinary actions as needed.
● Develop and maintain a comprehensive training program tailored to part-time security personnel, covering event-specific security needs, alcohol compliance, and emergency response protocols.
● Oversee the budget related to the part-time event security program, including tracking personnel costs, purchasing necessary equipment, and managing inventory control for uniforms, radios, and other resources.
● Serve as the main point of contact for part-time event security staff, ensuring clear communication of responsibilities, event details, and emergency procedures.
● Coordinate with internal and external partners, such as Athletics and campus event organizers, to ensure that security needs are met and that part-time personnel are adequately trained for each event.
● Respond to campus emergencies during events, ensuring that part-time staff follow proper procedures and work in coordination with full-time security personnel and external law enforcement if necessary.
● Ensure a high level of customer service and professionalism from part-time security staff when interacting with event attendees, faculty, staff, and the general public.
Additional Departmental Responsibilities (35% of time):
● Develop and maintain personnel files, including certifications, training records, and performance reviews.
● Ensure staff are properly trained in safety protocols, fire watch procedures, and alcohol compliance measures for all events.
● Collaborate with Athletics and campus event organizers to assess security needs and ensure proper staffing levels for events.
● Manage the evaluation process for part-time security staff, providing feedback on performance and opportunities for improvement.
● Monitor compliance with university policies, safety standards, and security procedures during campus events.
● May perform other duties as needed.

Knowledge, Skills, Abilities:

● Good knowledge of the National Incident Management System and Incident Command System principles and concepts.
● Experience training others in security-related topics.
● Excellent verbal and written communication skills.
● Detail-oriented and highly organized with strong analytical skills.
● Strong leadership and management skills, with the ability to manage conflict.
● Ability to collaborate with faculty, staff, students, and other various personnel/agencies.
● Ability to respond appropriately and in a timely manner to emergency situations.
● Ability to create and manage budgets, create reports, and present findings.
● Ability to supervise, evaluate, educate, and train others.
● Ability to exercise discretion when dealing with confidential matters and information.

Minimum Qualifications:

Bachelor’s Degree or equivalent, plus 5 years experience including 1 year management experience.

Currently certified in First Aid/CPR/AED (or ability to obtain one).

Preferred Qualifications:

● At least two years experience in security planning and management within a higher education institution.
● Familiarity with the National Incident Management System (NIMS) and Incident Command System (ICS).

Salary and Benefits:
 
Salary range is $58,905.60 to $64,168.00 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):
Required Application Materials:

To be considered for the position, please submit the following material:
● Resume with employment history (including dates of employment)
● Cover Letter indicating your interest and qualifications for the position
● 3 Professional References

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

 

 

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Equal Employment Opportunity
Boise State University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to protected class. We are committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hrs@boisestate.edu
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to publicsafety@boisestate.edu
Annual Security and Fire Safety Report