Classroom Technology Administrator 1 (On Campus Work Only)

Apply now Job no: 496896
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Information Technology, Education and Training

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

The Classroom Technology Administrator will be responsible for supporting audio-visual and control technology that allows faculty to seamlessly conduct classes at the University. The Classroom Technology Administrator will analyze, model, design, simulate, install and maintain classroom systems and applications including audio-visual projection, classroom recordings, communication networks, data links, classroom networking, and classroom architectural design.

This position requires the employee to work on campus.

Department Overview:

Join the technology team that is powering Boise State to be a premier student-success driven research university innovating for statewide and global impact!

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:

● Responsible for the design, installation and maintenance of an enterprise multimedia service to the University.
● Monitor multimedia systems for operational and performance issues to diagnose problems and develop a stable and reliable multimedia platform. Be able to analyze response time problems and take corrective action. Take a proactive approach to monitoring platforms and services, including monitoring for usage, performance, quality of voice and video, software conflicts, and security issues.
● Communicate complex technical information at a client’s level of understanding. Assist the Care Department with their support of faculty. Assist departments and individual instructors/staff with multimedia issues. Research current product patches/fixes through web accesses and/or telephone.
● Manage life cycle of lab, classroom, podium, and kiosk-based PC’s. Image & deploy newly acquired equipment.
● Support business processes of classroom & conference room multi-media installations, maintenance, repair, and replacements. Maintain a current inventory of installed and newly acquired equipment.

● Other duties as determined by department needs.

Knowledge, Skills, Abilities:

● Knowledge of multimedia A-V and control equipment and systems; projectors, microphones, speakers, cameras, codecs, bridging equipment and their interconnection over TCP/IP.
● Knowledge of Windows & Macintosh desktop computers, including but not limited to maintenance, imaging, updates, diagnostics, troubleshooting, advanced configuration & application software.
● Skilled in interpersonal relationships and communication.
● Experience in developing and delivering training in multimedia hardware and application software systems.
● Training in Information Technology concepts.
● Maintain current professional certification at the industry standard level or at the University level of deployment, whichever is more appropriate to fully support the enterprise multimedia system.

Minimum Qualifications:

Bachelor’s degree plus 2 years of relevant professional experience or equivalent. Prefer degree concentration in: Computer Information Systems, Management Information Systems or Computer Science.

Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Cover letter, resume, and contact information for three professional references.



Advertised: Mountain Daylight Time
Applications close: Mountain Daylight Time

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
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Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to
Annual Security and Fire Safety Report