Network Engineer 1 or 2

Apply now Job no: 497297
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Information Technology

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/.

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

Network Engineer 2 - Purpose
Responsible for the configuration, maintenance, integration and deployment of an enterprise backbone network telecommunications system for the Office of Information Technology including but not limited to: network analysis, network design, network security, wireless communications, system design, system analysis, system administration, system improvements, automated system monitoring, 24-hour coverage (best effort), consulting and individualized training.

Network Engineer 1 - Purpose
Responsible for the telecommunications infrastructure of Boise State University; to include all Boise State buildings, all campus sites and all cross-connect sites. Responsible for the quality and reliability of telecommunications; Responsible for the configuration, maintenance, integration and deployment of an enterprise data switching backbone for the Office of Information Technology. Liaison between the Office of Information Technology and low voltage service contract vendor, network design, wireless communications, Phone communications, system design and automated system monitoring.

This position requires the employee to work on the Boise State Campus.

Department Overview:

Network Infrastructure Services provides and supports the network infrastructure that provides data and communication connectivity to the campus community.

Level Scope:

Network Engineer 2:
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.


Network Engineer 1:
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:

Network Engineer 2:

60% of the time the Network Engineer 2 must:
● Serve as OIT’s Wireless Engineer. Planning and execution of Wireless maintenance. Research and recommend future Wireless needs. Maintain Disaster Recovery documentation of Wireless Architecture.
● Serve as OIT’s LAN Engineer.
● Serve as OIT’s Optical and Copper backbone Engineer.
● Manage assigned work queue for customer needs. Assist customers with planning their future needs.
● This position requires on-call and after-hours support for maintenance and Service Down scenarios.
● Maintain working relationships within OIT and the campus community. Problems need to be addressed quickly and effectively with a focus on client productivity.
● Associations are maintained with vendors and manufacturers for technical support. This position deals directly with service and circuit providers to maintain and perform emergency repairs. Expert knowledge is required to deal with outside entities to respond quickly to outages or issues. This position would liaison with State Government contacts and with other Idaho university positions to assist with statewide communication support and standards developments

Network Engineer 1:

60% of the time the Network Engineer 1 must:
• Serve as OIT’s wireless engineer. Configuring wireless access points. Providing input to wireless design and completing wireless surveys.
• Configure and install switching under the direction of senior engineers, assisting in comm closet optimization/consolidation efforts as needed.
• Process Tier 2 and Tier 3 tickets escalated from the Helpdesk.
• Configure and deploy phones to end users. Make changes to the phone system at direction of senior engineers
• Create process and/or training documentation as projects are completed.
• Perform Low Voltage Locates for Dig Line requests.
• Manage assigned work queue for customer needs. Assist customers with planning their future needs.
• This position requires on-call and after-hours support for maintenance and Service Down scenarios.
• Maintain working relationships within OIT and the campus community
• Configure and deploy phones to end users. Make changes to the phone system at direction of senior engineers.
• Complete cross-connects and port activations.
• Perform low voltage locates for dig line requests.
• DNS and IP address assignment. Conversion of static to DHCP reservation for BACnet, Security cameras, AV equipment, etc. and working with Tier 2 support to complete the project.
• Provide project assistance to senior engineers, including development/implementation of project deliverables, cost assessments, and design documentation.

35% of the time the Network Engineer 1 and Network Engineer 2
• Determined by department needs.

5% of the time the Network Engineer 1 and Network Engineer 2
• Perform other duties as assigned.

Knowledge, Skills, Abilities:

Network Engineer 2:

● Requires use/knowledge of Cisco (Switches and wireless products), Bind DNS/DHCP services, Linux operating systems, Cable Testing equipment and End user Operating Systems knowledge.
● Position requires a current certification registered with Cisco Corporation: CCNA Specialty Wireless preferred or Cisco Certified Network Administrator (CCNA) or Cisco Certified Design Associate (CCDA) or Cisco Certified Network Professional (CCNP).
● Expertise in the design, analysis, optimization and operation of Wireless Networks.
● Skilled in the design, analysis, optimization and operation of LAN services.
● Skilled in interpersonal relationships, teaching, planning and communication.
● Definitive knowledge of all forms of Copper wiring and fiber for telecommunications.
● Skilled in all seven layers of the OSI model.
● Excellent analytical, troubleshooting, communications and public relations skills.
● In the event of a “network down” situation, this individual must have the ability to determine; time to resolution, possible short-term fixes, prioritize services for the critical needs of the University and implement corrective actions. In addition, this individual communicates to the management of OIT and executive level staff at the University the status of network and the repairs so that timely decisions by the University may be met.
● Ability to consult with faculty, staff and department management regarding equipment for productivity and instructional uses.

Network Engineer 1:

• Requires use/knowledge of Cisco (Switches and wireless products), Bind DNS/DHCP services, Linux operating systems, Cable Testing equipment and End user Operating Systems knowledge.
• Expected to achieve CCNA within one year of start date.
• Knowledge of the design, analysis, optimization and operation of LAN and Wireless services.
• Ability to use VLF to troubleshoot/extend fiber paths, copper media for telecommunication patch panels and outlets.
• Excellent analytical, troubleshooting, communications and public relations skills.
• Ability to work swiftly to correct all networking problems.
• Ability to design and implement network configuration.
• Knowledge of the seven layers of the OSI Model
• Excellent communication skills, both verbal and written, and ability to work within a team to plan and organize work.
• Knowledge of Cisco (routers, switches, wireless products and load balancers), Microsoft DNS/DHCP services.
• Knowledge of copper wiring and fiber for telecommunications.
• Knowledge of all seven layers of the OSI model.
• Excellent communications skills, both verbal and written, and ability to work within a team to plan and organize work.

Minimum Qualifications:

Network Engineer 2:

Bachelor’s degree and 5 years of network and communication experience or equivalent professional experience.

Network Engineer 1:

Bachelor’s degree and 2 years of network and communication experience or equivalent professional experience.

Preferred Qualifications:

Use/knowledge of Cisco (routers, switches, wireless products and load balancers), Microsoft DNS/DHCP services.
Salary and Benefits:

Starting salary for Network Engineer 1 is $55,660.80 commensurate with experience.

Starting salary for Network Engineer 2 is $67,454.40 commensurate with experience.

Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

Cover Letter, Resume, and Contact Information for Three Professional References.

 

 

Advertised: Mountain Standard Time
Applications close: Mountain Standard Time

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Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. Boise State University is committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hrs@boisestate.edu.
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