OMBA Course Delivery Manager

Apply now Job no: 498396
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Academic Programs, Instructional Services, College of Business & Economics, Senior-Level

About Us:
Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.
Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at
Job Summary/Basic Function:

The Online Master of Business Administration (OMBA) program within the College of Business and Economics is seeking a Course Delivery Manager to oversee technology, tools and processes to facilitate high-quality digital learning. This position is responsible for supporting, configuring, maintaining and enhancing the Canvas Learning Management System used for OMBA teaching and learning. The Manager will work closely with the OMBA program team, faculty, students and external stakeholders to support curriculum, learning, and technology goals while strengthening overall course quality.  

This is a full-time position with hybrid or remote work flexibility, reporting to the Director of the Online MBA program.

Department Overview:

The College of Business and Economics is one of 3% of business schools globally accredited by AACSB in both business and accounting. Our mission is to inspire purpose, grow people, create knowledge and power innovation. It is a growing college that serves approximately 4000 undergraduate and 500 graduate business students annually. It is dedicated to quality teaching and learning and offers 14 bachelor's degrees and 11 master’s degree programs. The College of Business and Economics graduate programs are highly ranked by U.S. News and Fortune Magazine. Beyond the classroom, the college supports undergraduate learning through an advising center devoted to its students, an innovative internal career services office, the Thompson Family Writing Center, and student organizations and competitions.

The College of Business and Economics creates knowledge through high-quality research with faculty publishing in leading journals in their disciplines as well as serving as editors and reviewers. In addition to powering innovation through faculty and student research and entrepreneurship activities, the college hosts the outward-facing Small Business Development Center Network and TechHelp. These organizations are dedicated to business innovation and economic development in Idaho.

The college’s academic units are housed in the Micron Business and Economics Building, a world-class facility with state-of-the-art classrooms and offices, a Bloomberg-equipped trading room, faculty collaboration spaces, the Imagination Lab, a student commons, and a cafe. The building is a short distance from the beautiful Boise River. It is both geothermal and solar-assisted. This environment stimulates collaboration and creativity.

Level Scope:

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Essential Functions:

Faculty assistance with instructional design - 50%

  • Serves as an instructional designer to assist faculty with curriculum development and content transfer into Canvas.
  • Provides hands-on assistance to faculty with curriculum and virtual teaching design needs.
  • Manages the master schedule of course improvements and serves as liaison between program staff, faculty and other stakeholders.
  • Serve as project lead for online course design and development projects. Ensure project goals are met on time and within and departmental specifications.
  • Design learning experiences that are effective, engaging, and appropriately utilize technology – including AI capabilities.
  • Ensures program standards are created and maintained to provide optimal course flow, consistency and content organization.
  • Works with instructors to develop instructional content in a variety of modalities including multimedia (video storyboarding, editing, production), simulations, lecture capture, etc.
  • Serve as subject matter expert in areas including online engagement.
  • Onboards new faculty and staff to Canvas and other technology tools through training and 1:1 support.

OMBA Course Management – 20%

  • Manages the set-up, maintenance and archival of all OMBA courses in the Canvas LMS.
  • Integrates textbooks, materials and simulations into courses for a seamless, user-friendly student experience.
  • Assists faculty with course administration including setup of groups, rubrics and assessment tools.
  • Provides student technical support and troubleshoots student, staff and faculty issues.

OMBA Canvas Management – 20%

  • Implements LTI integrations, manages simulations or other new technology to support teaching and learning.
  • Manages security for the OMBA Canvas instance including adding and maintaining users.
  • Serves as liaison to various external and internal partners including the Office of Information Technology, Extended Studies, Instructure, and others.
  • Ensures course and content compliance with accessibility standards, copyright, fair use standards.
  • Aligns program learning outcomes to individual assignments for assessment / accreditation purposes.
  • Extracts and analyzes data from the LMS for informational and decision-making uses.

Additional Responsibilities – 10%

  • Identifies and recommends strategic initiatives to enhance online learning and course delivery.
  • Manages textbook billing and monitors payments for accuracy.
  • Develops resources including documentation and online reference materials for students and faculty.
  • Collaborates with Boise State departments (LTS, CTL) for teaching best practices and  professional development activities for faculty.
  • May lead or contribute to special projects or opportunities to benefit the College of Business and Economics and programs outside of the OMBA.
  • Works closely with OMBA program staff and faculty for team initiatives.
  • Performs other duties as assigned. 
Knowledge, Skills, Abilities:
  • Strong customer service orientation and sense of prioritization when serving multiple stakeholders.
  • Proficiency in the Canvas Learning Management System.
  • Fluency in technical systems relevant to academic course delivery and content development.
  • Strong oral, written, interpersonal and organizational skills.
  • Demonstrated ability to successfully develop and maintain positive, collaborative, respect-based relationships with co-workers, customers, and stakeholders.
  • Knowledgeable in areas of instructional design and best practices for online education.
  • Creative, practical problem-identification, reporting, and solving skills.
  • Familiar with usability/accessibility requirements such as ADA Section 580, universal design strategies in online learning environments, and W3C Web Accessibility Initiative and Guidelines; student identity authentication; and technology issues specific to fully online education.
  • Demonstrated ability to work effectively both independently and cooperatively as a member of a team.
Minimum Qualifications:

Bachelor’s Degree and 5 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

  • Master’s degree in business, education, technology, or a related field.
  • Minimum 5 years professional experience providing technology consultation and support to end-users.
  • Minimum 2 years technical and professional experience as an instructional designer and/or supporting faculty and students using a learning management system (preferably Canvas) in a higher education setting.
  • Certificate or advanced education in Instructional Design, Instructional Technology, Educational Technology or related fields.
  • 3+ years technical and professional experience supporting faculty and students using a learning management system (preferably Canvas) in a higher education setting.
  • 1+ years experience developing courses for an online or hybrid format.
  • Business education / acumen / experience as it may relate to general business curriculum.
Salary and Benefits:

Salary range is $78,000-$80,500 annually, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:
  • Cover letter, indicating interest and qualifications for the role.
  • Resume with full employment history and the contact information for two professional references (references will not be contacted without an applicant’s permission prior).

Please submit all documents in PDF format.



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Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. Boise State University is committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or
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