Senior Outreach Coordinator (Twin Falls)

Apply now Job no: 498638
Work type: Non-Classified/Professional
Location: Twin Falls, ID
Categories: Academic Programs, Extended Studies, Senior-Level

Job Summary/Basic Function:

The Extended Studies Site Coordinator, Senior strategically develops and manages an educational outreach program. They will promote, administer, and support the University’s educational site outreach program and student services.

This position requires candidates to be on-site at our Twin Falls location.

Department Overview:

The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho, and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs, and other lifelong learning options. Join us!

The Boise State Center for Transfer Success, part of the Extended Studies Division at Boise State University, is dedicated to supporting transfer students throughout their academic journey. Our mission is to provide comprehensive resources and personalized guidance to ensure a smooth transition and successful completion of degrees for transfer students. This role also involves proactive recruitment efforts, engaging directly with community college students to generate interest and encourage them to transfer to Boise State.

The Transfer Success Team provides essential services to help students explore degree options, navigate articulation agreements, apply to the university, and submit transcripts. We guide transfer students through every step of the process, ensuring they understand credit evaluation and the overall transition to Boise State while providing personalized support throughout their journey. We offer ongoing academic and personal support, working closely with academic departments, community colleges, and student support services. Our center is dedicated to empowering transfer students, fostering a sense of belonging, and promoting academic excellence. We serve students from local Idaho community colleges, out-of-state community colleges, and adult learners returning to complete their degrees. Join our team and help create a welcoming, supportive environment for transfer students as they pursue their educational goals at Boise State.

Level Scope:

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Essential Functions:

● Strategically develop and manage extended studies educational outreach programs.
● The primary point of contact for students, faculty, and communities related to specific educational outreach programs.
● Build collaborative relationships with communities, business, and organizations.
● Conduct informational sessions, virtual events, and group presentations that expand the outreach to surrounding communities.
● Represent Boise State to communities, businesses, and organizations.
● Assist with the management of all Outreach Center sites.
● Be an on-site representative for the Boise State Center for Transfer Success located at the College of Southern Idaho in the Higher Education office.
● Proactively contact prospective transfer students to help them understand their options at Boise State.
● This position is based at the College of Southern Idaho but also includes service to the College of Eastern Idaho.
● The candidate should expect to travel to CEI at least once per month, weather permitting.
● Occasionally, the candidate must also travel to Boise for team meetings and events.
● Travel will be required and can include traveling during days, evenings, or weekends.
● Perform other duties as needed.

Knowledge, Skills, Abilities:

● High level of customer service and attention to detail.
● In-depth understanding of the rural, adult, non-traditional, transfer, and first generation student populations, their characteristics, and unique needs.
● Demonstrated ability to develop innovative problem solving.
● Demonstrated ability to work in an environment that values the abilities, perspectives, skills, and collaboration of individuals from all backgrounds.
● Public speaking and ability to represent the University to communities and leaders.
● Proficiency with Google G-suite and MicroSoft Office suite of programs.
● Demonstrated experience with rural education and rural communities.
● Excellent verbal and written communication skills.

Minimum Qualifications:

Bachelor’s degree or 5 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

● Master's degree in a related field
● 1-2 years experience:

  • Utilizing a CRM or higher education software such as Slate, Peoplesoft, or Perceptive to document interactions and verify student information.
  • Recruiting prospects in higher education or a related industry to include 1:1 appointments, information sessions, and written communication.
  • Representing a community college, university, or company by strategically building long-term relationships with key contacts.
Salary and Benefits:
 
Salary of $53,456/annually.
 
Boise State University provides a best-in-class benefits package, including (but not limited to):
Required Application Materials:

Resume & Cover Letter. Applicants that make it to the final interview round should expect to prepare a presentation.

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

 

Advertised: Mountain Daylight Time
Applications close: Mountain Standard Time

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Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. Boise State University is committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hrs@boisestate.edu.
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