Business Operations Coordinator

Apply now Job no: 499124
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Administration and Business Operations, Finance, Customer Service, College of Engineering, Entry-Level, Computer Science

Job Summary/Basic Function:

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

Department Overview:

The Department of Computer Science has grown dramatically over the past decade currently serving several hundred students with 28 faculty members and housing two Bachelor’s programs, a Master’s program and an interdisciplinary Doctorate program. Currently housed in the City Center Plaza in downtown Boise, state of the art facilities and equipment are accessible to students, faculty, staff and even alumni as a large majority of CS graduates stay and work in Boise after graduation. This computer science professional pipeline helps fuel local industry which the department has cultivated close partnerships with. Faculty have grown active funded research programs, with research expenditures climbing over $2M annually. The Computer Science Main Office is a positive and customer service minded team that ensures our students, faculty, and community have the support they need to teach, learn, and research in this important discipline.

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

60% of Time the Business Operations Coordinator must:
● Responsible for various processes and liaison with other units such as Human Resources, research support, financials, data management and communication.
● Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.
● Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

35% of the Time:

●Support CS Main Office front desk operations including customer service, purchasing (P-card), building management support, student hiring, etc.
●Process travel and reimbursements for faculty, students and other employees.
●Provide event management support for departmental activities/programming.
●Assist in coordination of communications/marketing with internal tools as well as more broadly via social media.
●Assistance with department contracts with vendors or Independent Contractors.
●Assist with development and management of Spring or Fall course schedules and adjunct instructor hiring.
●Budget workbook reconciliation/forecasting, payroll reconciliation and other budget actions.

5% Perform other duties as assigned

Knowledge, Skills, Abilities:

● Ability to multitask and delegate
● Excellent oral and written communication skills
● Demonstrated ability to work well under pressure and with tight deadlines
● Ability to perform a wide range of duties and tasks
● Ability to interact effectively as a member of a team and work collaboratively with faculty and staff

Minimum Qualifications:

Bachelor's degree or equivalent experience

Preferred Qualifications:

●Proven customer service experience
●Experience with management or assistance of financial systems
●Experience in communications such as writing or social media marketing
Salary and Benefits:
 
Salary is $50,065.60 annually. Boise State University provides a best-in-class benefits package, including (but not limited to):
Required Application Materials:

●Cover Letter
●Resume

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

 

 

Advertised: Mountain Daylight Time
Applications close: Mountain Daylight Time

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