Event Security Operations Manager

Apply now Job no: 498898
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Management, Event Support, Safety and Security, Senior-Level

Job Summary/Basic Function:

The Event Security Operations Manager supervises the Event Security Unit within the Department of Public Safety. The primary purpose of this position is to manage the event security program for the Boise State campus including emergency and non-emergency events. The Event Security Operations Manager will also support Public Safety administration including; budget, personnel, public safety systems, general office management, community relations, education, and development of policy and procedures.

Campus Security Authority: This position is identified as a “Campus Security Authority (CSA)” per the federal law known as the Clery Act. Per this law, the employee is required to report any crimes that he/she becomes aware of to the Clery Compliance Officer. Additionally, CSAs are required to complete annual training prescribed by the Clery Compliance Officer.

Department Overview:

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

Essential Functions:

● Leadership and Management of the Event Security unit, includes the hiring, positive recognition, and discipline.
● Evaluates 3rd party contracted security’s performance and provide feedback.
● Develops and maintains the Event Security training program including the new hire training program annual training, 3rd party contracted security training, in-service training, technical training such as but not limited to; event security screening, online training program, and off-campus training opportunities.
● Responsible for Planning and Preparation of Event Action Plans, Procedures, and Training.
● Oversees the budget including the development, projection, and revision of departmental budgets while incorporating strategic planning goals as part of the annual budget process.
● Insures inventory control and accountability for purchases, personal safety equipment, medical supplies, emergency response supplies, radios, and vehicles.
● Respond to community support requests, suggestions, complaints, or concerns; conduct investigations when necessary; and provide the appropriate feedback.
● Chairs and manages the multi-disciplinary Unified Venue Security Cooperative by overseeing and developing plans and approaches to various campus events ensuring collaboration on policy and procedure development, and systems to ensure the safety of events.
● Oversees staffing needs and scheduling of 3rd party contracted security.
● Responsible for public relations and relationship building with all campus community members.
● Engages in departmental problem-solving for organizational issues; makes recommendations for department efficiencies and advancement.
● Responds to campus during emergency events.
● The position will be on-call and responsible to work extended hours including weekends. It requires exerting up to 50 lbs of force occasionally, and/or up to 10 lbs of force frequently.
● May perform other duties as needed.

Knowledge, Skills, Abilities:

● Good knowledge of the National Incident Management System and Incident Command System principles and concepts.
● Currently certified in First Aid/CPR/AED (or ability to obtain).
● Experience training others in security-related topics.
● Excellent verbal and written communication skills.
● Detail-oriented and highly organized with strong analytical skills.
● Strong leadership and management skills, ability to manage conflict.
● Knowledge, skill, and competency in working with diverse populations.
● Initiative and ability to work independently.
● Proficient in database programs and Google online products.
● Currently forklift certified or the ability to become certified.
● Ability to develop, implement and facilitate event security training.
● Ability to develop an Emergency Action Plan.
● Experience in developing and leading an Event Security Program.
● Ability to collaborate with faculty, staff, students, and other various personnel/agencies.
● Ability to respond appropriately and in a timely manner to emergency situations.
● Ability to create and manage budgets, create report and present findings.
● Ability to supervise, evaluate, educate and train others.
● Ability to exercise discretion when dealing with confidential matters and information.

Minimum Qualifications:

Bachelor’s Degree or equivalent, plus 5 years experience including 1 year management experience.

Preferred Qualifications:

● At least 2 years of experience managing an event security program at an institution of higher education.
● At least 2 years of experience planning, coordinating and participating in workshops, training, and outreach programs.

Salary and Benefits:
 
The salary range is $62,400 - $65,000 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):
Required Application Materials:

To be considered for the position, please submit the following material:
● Resume with employment history (including dates of employment)
● Cover Letter indicating your interest and qualifications for the position
● 3 Professional References

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

 

 

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Applications close: Mountain Daylight Time

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Equal Employment Opportunity
Boise State University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to protected class. We are committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hrs@boisestate.edu
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to publicsafety@boisestate.edu
Annual Security and Fire Safety Report