Resident Director

Job no: 499122
Position type: Non-Classified/Professional
Location: Boise, ID
Division/Equivalent: Boise State University
School/Unit: Student Affairs & Enrollment Management
Department/Office: Housing and Residence Life
Categories: Housing

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Job Summary/Basic Function:

Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.
Department Overview:

Housing & Residence Life (HRL) is a department that accommodates approximately 3,000 students and staff across 10 on-campus living communities, which include traditional residence halls, suite-style, and apartment-style housing options. Our department is dedicated to supporting the academic and personal success of our residents. As we continue to grow and evolve, we aim to serve a broad range of students from across the region, including those from rural areas and those who are the first in their families to attend college. 

The mission, vision, and values of Housing & Residence Life guide our approach to supporting students and maintaining a strong, purposeful community.

Housing & Residence Life “provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships.”

The support we offer residents during their time on campus is anchored in the following values:

  • Community – Fostering collaboration, mutual support, intentional engagement, and a sense of connection
  • Learning – Encouraging critical thinking, personal growth, and exploration
  • Respect – Emphasizing empathy, consideration, and authenticity

Our goal is to create a welcoming and secure living environment where students can thrive academically and personally. Through our programs and services, we aim to promote a positive residential experience rooted in shared values and a commitment to student success.
Level Scope:

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.
Essential Functions:

60% of the Time the Resident Director must:

  • Assists in the planning and implementation of the Residence Life fall and spring trainings, regular RA in-services, in-hall staff training and team development.
  • Supervises student staff and student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
  • Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy. Conducts case adjudications.
  • Facilitating mediations between roommates/suitemates/floormates
  • Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
  • Coordinate educational initiatives and implement residential curriculum programming model.

35% of Time the Resident Director must:

  • Serve on 24-hour Resident Director on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other Housing & Residence Life staff supporting RAs on call and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Design and participate in departmental and university-wide professional development opportunities
  • Determined by department needs

5% of Time the Resident Director must:

  • Perform other duties as assigned. 
Knowledge, Skills, Abilities:
  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills
Minimum Qualifications:

Bachelor’s degree or relevant experience
Salary and Benefits:
 
$49,732.80 annually. Boise State University provides a best-in-class benefits package, including (but not limited to):
Required Application Materials:
  • Cover Letter
  • Resume
  • References
About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

 

 

Advertised: Mountain Daylight Time
Application close: Mountain Daylight Time

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