Resident Director

Apply now Job no: 495570
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

About Us: Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.
Job Summary/Basic Function:

Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.

Level Scope:

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Essential Functions:

Student Staff Supervision, 35%:

  • Responsible for training, evaluation, accountability, and development of 8 to 20 paraprofessional student staff members (RAs/CAs, & OAs) and 1-6 Desk Assistants.
  • Assists in the planning and implementation of Residence Life trainings (fall, spring, and summer), regular RA/CA in-services, in-hall staff training, and team/leadership development.
  • Conducts weekly RA/CA staff meetings and building-wide meetings, as appropriate. 

Administrative Functions, 35%: 

  • Responsible for overseeing the daily operations of a residential area, including managing desk operations; initiating and following up on maintenance and custodial work orders; and ensuring that occupancy procedures are followed.
  • Demonstrates and leads sound fiscal responsibility, guiding student staff and leaders in appropriate spending of department funds
  • Serves as the primary student conduct officer for the hall/area and issues appropriate educational sanctions according to the Student Code of Conduct and Housing & Residence Life standards.
  • Shares in the on-call emergency response rotation for Housing & Residence life with eight other professional staff.
  • Writes incident reports and prepares weekly reports, as appropriate.
  • Coordinates room change requests, room inventories, damage billing, room assignment auditing, and leases/lease oversight.
  • Responsible for master key and oversees key inventory
  • Conduct Petition to Break Lease Agreement meetings with students. 

Community Development, Meetings, and Residence Education, 25%: 

  • Guides student staff in building an inclusive community that helps students feel a sense of mattering and belonging.
  • Helps to implement department programming and intentional interaction model, gathering student feedback and make recommendations for future interventions.
  • Attends RA/CA floor meetings, as appropriate.
  • Facilitates mediations between roommates/suitemates/floor mates.
  • Advises individual Hall Council(s), and student representatives, ensuring hall and the Residential Housing Association (RHA) constitutions are followed.
  • Assists student staff in sponsoring/marketing educational programs/initiatives, leadership opportunities, and healthy social activities for the residential population.
  • Maintains an active presence & participation in student life programming initiatives on campus. 
  • Provides vision and inspiration to staff and students as they plan and coordinate educational initiatives.
  • Works closely with Housing & Residence Life’s Living-Learning Program, including interactions with live-in faculty (if applicable). 

Department, Division, and Campus Committee Participation, 5%:

  • Participate in “Auxiliary appointments and/or on department committees

This is a “live-in” position where the staff member lives on campus in an apartment located in a residence hall, suite, townhome, or apartment complex. In addition to receiving housing as part of the remuneration, they also receive a “Commuter Meal Plan” while Fall and Spring semester are in session with the expectation they are building relationships and community with their residents in the dining venues located on campus. We are committed to creating a professional development plan for our positions within the department and limiting this position to four (4) academic years in appointment.

Knowledge, Skills, Abilities:
  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills
Minimum Qualifications:

Bachelor’s degree or equivalent level of relevant experience

Preferred Qualifications:

  • Master’s Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience.
  • Prefer 2 years or more of similar live-in experience
  • Fluency in two or more languages.
Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach to your online application a (1) cover letter indicating your interest and qualifications for this position. Attach a (2) resume that includes employment history (and dates of employment).

IMPORTANT: All requested application materials MUST be attached by the application deadline. Applications that do not contain all requested attachments may not be considered. 



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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to
Annual Security and Fire Safety Report