To perform heavy-duty cleaning and related maintenance work in an assigned area or building complex; perform related work.

Housing & Residence Life (HRL) is a department that accommodates approximately 3,000 students and staff across 10 on-campus living communities, which include traditional residence halls, suite-style, and apartment-style housing options. Our department is dedicated to supporting the academic and personal success of our residents. As we continue to grow and evolve, we aim to serve a broad range of students from across the region, including those from rural areas and those who are the first in their families to attend college.

The mission, vision, and values of Housing & Residence Life guide our approach to supporting students and maintaining a strong, purposeful community. Housing & Residence Life “provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships.”

The support we offer residents during their time on campus is anchored in the following values:

• Community – Fostering collaboration, mutual support, intentional engagement, and a sense of connection
• Learning – Encouraging critical thinking, personal growth, and exploration
• Respect – Emphasizing empathy, consideration, and authenticity

Our goal is to create a welcoming and secure living environment where students can thrive academically and personally. Through our programs and services, we aim to promote a positive residential experience rooted in shared values and a commitment to student success.

Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.

The Housing and Residence Life Custodian must:

• Performs heavy-duty cleaning in locker rooms, classrooms, dormitories, and lavatories; cleans, sanitizes, and polishes; dusts, washes, sponge mops; sanitizes, and shampoos furniture, woodwork, walls, windows, and glass items; cleans shades and covers on light fixtures; removes waste and debris; selects products and compounds for cleaning jobs and applies according to procedures or manufacturers' specifications; orders supplies for custodial closets and stocks custodial closets; sweeps, strips, seals, and finishes wood, linoleum, and other floors; washes windows; removes and prepares draperies for cleaning; removes adhesives, tiles, and carpet; refinishes floors and prepares them for carpeting or special flooring; instructs temporary help.
• Operates heavy-duty scrubbing, buffing, shampooing, vacuuming, and wet/dry pickup equipment; performs preventive maintenance; finishes floors; uses snow blowers, hysters, airlift platforms, dollies, and carts; uses specialized sweepers; replaces belts, brushes, and bearings; insures floor and building area is secure; verifies doors are locked and lights and appliances are off; reports fire hazards and other emergencies.
• Custodians perform a variety of duties to help insure facilities operate smoothly. This may include setting-up for special events, providing direction and answering basic questions regarding events for patrons. Moves furniture and similar heavy items; sets-up and climbs ladders; shovels snow from walkways.

Cleaning/Maintenance:

• Housing facility custodial duties include preparation of rooms and apartments for assignment and general ongoing daily custodial services for the common areas of the housing facilities. Regular and reliable attendance at work is required because of the need for these tasks to be performed on a daily basis. This position performs heavy duty cleaning practices to include: vacuuming, carpet extraction, floor cleaning and waxing, window cleaning, dusting, mopping, sweeping, vent cleaning, fixture cleaning, wall cleaning and appliance cleaning (including stoves, ovens, and refrigerators). The position cleans and disinfects bathrooms on a daily basis, including but not limited to: toilets, tubs, shower stalls, walls, sinks, and floors. Use of household and commercial cleaning/disinfecting agents is required for this position.
• Custodians are responsible for interior and exterior trash and recycling removal in addition to restocking paper products, soap and sanitizers in common area bathrooms and lobby areas – all on a daily basis. This position performs minor maintenance and repair functions such as: replacing light bulbs, screens, OCC batteries, smoke detector batteries, and air fresheners. Custodians will perform minor repairs on custodial equipment which they use regularly (listed in the section below), such as replacing belts, brushes and bearings. Custodians will assist in moving, assembling, setting-up and adjusting furniture (beds, mattresses, tables, chairs and appliances) and will also aid in moving rolling carts.

Equipment Operation:

• Custodians operate disinfectant vaporizer, carpet extractors, pressure washers, garbage compactor, rotary buffers and scrubbers, wet-dry vacuums, vacuum cleaners, snow removal equipment, leaf blowers, and all types of hand operated custodial equipment. The employee must demonstrate an understanding of Material Safety Data Sheet (MSDS) and common custodial safety practices.

Security/Customer Service/Miscellaneous:

• Custodians are responsible for maintaining building security such as securing rooms and apartments and exterior doors when entering and leaving facilities. Custodians are expected to report any illegal or suspicious behaviors, fire hazards and other safety concerns to their supervisor immediately. Departmental keys will be issued to Custodians, which they are responsible for at all times.
• Custodians are expected to maintain a high level of customer service in their interactions with residents, guests and other staff members by providing direction and answering basic questions as well as following up with appropriate staff regarding concerns and issues. Custodians may also aid in instruction of temporary help and student workers, under the Custodian’s supervisor’s direction and supervision. Custodians are also required to attend regular staff/departmental meetings and trainings. This position will also aid in maintaining the safety of housing facilities during inclement weather to include snow removal (shoveling and snow blowing), applying de-icing agents to walkways and stairs, etc.

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Ability to manage one’s own time

Willingness to: perform duties associated with commercial cleaning, including operating industrial-type cleaning equipment such as high-speed buffers and vacuum cleaners; cleaning restrooms, bath facilities, locker rooms, swimming pools, and similar facilities; moving heavy items such as tables, chairs, and bleachers; and repairing the equipment and related devices you operate.

• Resume
• References

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/