The Bronco Shop Store Manager is responsible for the daily retail operations of the Bronco Shop. This includes all support functions such as customer service, maintenance and cleanliness, replenishment of merchandise, movement of inventory between locations as needed, and ordering of store and operational supplies. The Store Manager supervises and trains student employees and ensures they have the training and resources needed to be successful. The Store Manager is responsible for ensuring that all Department, Division, and University policies are followed at all times.

The Bronco Shop fosters academic success by providing accessible and affordable educational infrastructure and relevant resources to the Boise State community. Our student employment model cultivates employee belonging and engagement while empowering students with career-readiness skills. As the World Headquarters for Boise State apparel and gifts, we literally wear our institutional pride on our sleeves. And with stewardship as our light post, we fund the future.

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

60% of Time the Bronco Shop Satellite Retail Manager must:

• Hire, train, and supervise student employees
• Coordinates the selection of merchandise and product assortment with the Buying Staff
• Reviews sales reports and identifies reordering and scheduling needs
• Monitors receiving and transferring of products
• Develops labor budgets for store location
• Assists in developing marketing and promotional plans for the Bronco Shop
• Ensure University policies are being implemented and followed correctly
• Attend and participate in weekly department staff meetings
• Conduct performance reviews of employees

35% of Time the Bronco Shop Satellite Retail Manager must:

• Maintain awareness of downtown promotional events and adjusts store plans accordingly
• Maintains awareness of university athletic events and adjusts store plans accordingly
• Follows up on requests from the building landlord
• Counts tills and prepares bank deposits
• Coordinate with Athletic Department to facilitate events outside of normal business hours
• Coordinate with Academic and other University Departments and/or community partners to facilitate events outside of normal business hours
• Occasionally work as sole operator of location including some nights and weekends
• Writes employee schedules and reacts promptly to changing schedule situations.

5% of Time the Bronco Shop Satellite Retail Manager must:

• Perform other duties as assigned.

• Successfully merchandise product in a high-volume college book or department store
• Maintain inventory levels for a large selection of retail gift and clothing items
• Hire, train, and supervise students positions across different aspects of the business
• Perform detailed work under pressure
• Summarize and present large amounts of information to groups of people
• Work with other members of Buying and Operational staff to meet goals
• Knowledge in human resource management, store operations, and maintenance of a high level of customer service
• Ability to dependably meet goals in a timely and accurate fashion and work well under periods of pressure

Bachelor’s Degree and 2 years experience or equivalent

Preferred Qualifications:

Starting at $47,195.20, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

• Statement of Interest
• Resume
• Three Professional References