This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

The mission of the Frank Church Institute is education, leadership, and public service through promoting civic engagement and understanding of public policy with a focus on democracy, the environment, and international relations, under the School of Public Service at Boise State University.

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

60% of Time the Business Operations Coordinator must:
● Responsible for various processes and liaison with other units such as Human Resources, research support, financials, data management and communication
● Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.
● Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

35% of the time:

Provide administrative support at strategic planning session (every 5 years), annual program
planning retreat, and quarterly Board meetings;
● Leads planning and implementation for FCI events and programs throughout the year.
Oversees and executes programmatic excellence;
● Works with SPS Team Support to accomplish event planning, production, and assessment;
● Provides administrative support to the FCI Endowed Chair in their chair roles;
● Works with FCI Board Member volunteers as they liaise with SPS on FCI program support;
● Provides administrative support to the SPS Development Director for FCI duties;
● Works with SPS Communications/Marketing to publicize FCI events;
● Executes actions per Boise State policy and procedures, as it pertains to purchasing;
● Promotes scholarship opportunities related to the Frank Church Scholars program;
● As workload allows, contributes to Team Support activities at the direction of the business
operations supervisor.

5% other duties as assigned

● Ability to multitask and delegate
● Excellent oral and written communication skills
● Demonstrated ability to work well under pressure and with tight deadlines
● Ability to perform a wide range of duties and tasks
● Ability to interact effectively as a member of a team and work collaboratively with faculty and staff

● Bachelor's degree or equivalent experience

Preferred Qualifications:

Resume and cover letter

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/