Resident Director

Apply now Job no: 496682
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.

Department Overview:

Department Overview:
Housing & Residence Life (HRL) is a department that houses approximately 3000 students and staff in 10 campus living communities, including traditional, suite and apartment communities. Housing & Residence Life is a space that seeks to welcome and affirm diverse students and professionals in their intersectional identities. We are on track to be designated an Emerging Hispanic Serving Institution and we aspire to serve our local communities, rural Idaho, and first-generation student well.

Our department’s mission, vision and values drive how we do our work and serve the students we work with. Our Housing & Residence Life department Mission Statement: HRL “provides a vibrant residential experience that promotes inclusiveness, learning, academic excellence, and meaningful relationships.”

Our foundation for supporting residents through the transitions they experience is grounded in the following values:
Community – Collaboration, interdependence, intentional connections, and a sense of belonging
Learning – Critical thinking, continuous development, and exploration
Respect – Inclusive acceptance, compassion, and authenticity

We are committed to creating a safe, inclusive environment for you that values diversity and promotes equity. Excellence is not possible without inclusion, and we strive to uphold these values as a department and within our residential communities.

Position Overview:
The Resident Director RD) position is a full-time live in position responsible for supervising 8-13 Resident Assistants and overseeing a community of up to 400 residential students. RDs use a student centered-approach to support the growth of both student leaders and residential students in their communities. This position will aid in the implementation of the Residential Curriculum focused on student development, serves in the on-call rotation for crisis response for the campus, adjudicate conduct cases, and plays a key role on the Residence Life team with student staff training, hiring, and building management.

Level Scope:

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Essential Functions:

60% of the Time the Residence Halls, Supervisor must:

  • Assists in the planning and implementation of the Residence Life fall and spring trainings, regular RA in-services, in-hall staff training and team development.
  • Supervises student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
  • Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy. Conducts case adjudications.
  • Facilitating mediations between roommates/suitemates/floormates
  • Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Coordinate educational initiatives.

35% of the Time the Residence Halls, Supervisor must:

Community Development, Meetings, and Residence Education:

  • Guides student staff in building an inclusive community that helps students feel a sense of mattering and belonging.
  • Helps to implement department programming and intentional interaction model, gathering student feedback and make recommendations for future interventions.
  • Attends RA/CA floor meetings, as appropriate.
  • Facilitates mediations between roommates/suitemates/floor mates.
  • Advises individual Hall Council(s), and student representatives, ensuring hall and the Residential Housing Association (RHA) constitutions are followed.
  • Assists student staff in sponsoring/marketing educational programs/initiatives, leadership opportunities, and healthy social activities for the residential population.
    Maintains an active presence & participation in student life programming initiatives on campus.
  • Provides vision and inspiration to staff and students as they plan and coordinate educational initiatives.
  • Works closely with Housing & Residence Life’s Living-Learning Program, including interactions with live-in faculty (if applicable).
  • Serve on 24-hour RD on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other Resident Directors, Coordinators, Graduate Assistants senior-level Housing & Residence Life staff supporting students and student staff who are responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for SRA/RA and/or student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).

5% of the time other duties as assigned.

Knowledge, Skills, Abilities:
  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills
Minimum Qualifications:

Bachelor’s degree or relevant experience

Preferred Qualifications:

Master’s Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience in similar/same type of work.
Fluency in two or more languages.
Salary and Benefits:

Salary range is between $42,452.80 to $49,025.60. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach a cover letter to your online application indicating your interest and qualifications for this position. Attach a resume that includes employment history (and dates of employment).



Advertised: Mountain Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Subscribe to Jobs
Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to
Annual Security and Fire Safety Report