Management Systems Coordinator 1

Apply now Job no: 497148
Work type: Non-Classified/Professional
Location: Remote
Categories: Information Technology, Student Services, Admission and Enrollment

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

This position performs the majority of tasks analyzing and evaluating user software and system needs. Handles standard maintenance activities and trouble shoots common service requests.

Department Overview:

Boise State Undergraduate Admissions recruits and admits prospective domestic undergraduate students in service to the university’s enrollment goals. The general functional areas of our department include customer service and campus visits, communications, recruitment, and systems/processing.

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgement and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

60% of Time the Management Systems Coordinator 1 must:
System Security Management, System Maintenance, Testing, Troubleshooting, and Data Management
• Acts as Testing Coordinator for PeopleSoft updates (PUMs), fixes and tools releases including preparing testing scenarios, conducting extensive business flow testing and validating testing results.
• Identifies, tests, and recommends automated system enhancements and modifications to PeopleSoft’s Recruiting and Admissions Module to improve business efficiencies within the Admissions Office.
• Analyzes fit-gap needs, creates functional specifications, performs testing, provides training, and works with OIT Developers and Enterprise Application Systems staff to implement PeopleSoft enhancements and modifications.
• Leverages delivered functionality within PeopleSoft and the Campus Solutions modules by researching, testing, and implementing business processes that utilize such methods as Query Manager, Pop-Select, 3C Engine and Communication Generation.
• Evaluates, tests, recommends and implements modifications to File Parser and AAWS processes to ensure compatibility and accuracy between the PeopleSoft student information system and the Slate constituent relationship management system (CRM).
• Participates in the testing and implementation of all version and tools upgrades to the Perceptive Content document imaging system.
• Participates in the testing and implementation of new functionality/upgrades to the Slate CRM.
• Provides production support to resolves issues and errors encountered by Admissions users and campus-wide users who access Admissions data in PeopleSoft, the Perceptive Content document imaging system and the CRM system.
• Provides production support to resolve issues and errors with File Parser and AAWS file import and export jobs between PeopleSoft and CRM systems.
• Monitors data and resolves errors between PeopleSoft to Slate data extracts by verifying data flow and record updates in PeopleSoft and the CRM. This includes writing queries in both Slate and PeopleSoft to find erroneous data.
• Collaborates with OIT staff to identify and resolve issues with file imports and exports placed on the sftp server.
• Serves as a data steward for PeopleSoft’s Admissions module, the Slate CRM, and the Perceptive Content document imaging system systems, and is responsible for processing requests, troubleshooting security-related issues and recommending modifications to PeopleSoft security roles and permission lists.

35% of Time: Documentation, Training, Data Defense
● Generates quality control queries to assist in the validation of data integrity across our systems.
● Runs regular defensive queries to ensure data integrity.
● Creates documentation for new processes and updates documentation for new policies. This includes complex and detailed instructions and troubleshooting steps for any custom processes.
● Maintains and updates systems catalogs and documentation libraries.
● Provides hands-on training and support to the Program Information Coordinator position, including backing up daily processes.
● Provides training to users of Admissions data outside the Admissions department including Extended Studies, OIT staff, Enrollment Services, Graduate Admission & Degree Services, Academic Affairs, International Student Services, and Advising & Academic Enhancement.

5% of the Time Management Systems Coordinator must perform other duties as assigned

Knowledge, Skills, Abilities:

● Ability to adapt to changing workplace technology
● Highly organized, able to work effectively across organizational boundaries
● Experience providing user level support for an automated processing system and web-based applications

Minimum Qualifications:

● Bachelor’s Degree or equivalent progressively responsible professional experience.

Preferred Qualifications:

● 1-3 years experience in college or university admissions
● Knowledge of SQL and query.
● Experience with PeopleSoft Campus Solutions, Slate by Technolutions, Perceptive Content, and/or Wrike.
Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

Please submit a cover letter indicating your interest and qualifications for this position, a resume detailing your employment history, and three (3) professional references.

 

 

Advertised: Mountain Daylight Time
Applications close: Mountain Daylight Time

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to publicsafety@boisestate.edu
Annual Security and Fire Safety Report