Resident Director

Apply now Job no: 497497
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

Responsible for the overall program development for students; selecting, training and supervising Resident Assistants integrating sensitivity to all students, guiding the development of a strong-directed community environment, while managing hall facilities, responding to crises, advising student hall council.

Department Overview:

Boise State Housing and Residence Life is looking to hire multiple Resident Director positions!

Level Scope:

Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Essential Functions:

60% of the Time the Resident Director must:

  • Assists in the planning and implementation of the Residence Life fall and spring trainings, regular RA in-services, in-hall staff training and team development.
  • Supervises student desk workers, including hiring and training, and maintains a strong working relationship with the facility staff assigned to their building(s).
  • Responsible for managing the daily operations of the residential area, including managing desk operations, initiating maintenance and custodial work orders, ensuring that occupancy procedures are followed.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate behavioral sanctions according to University and Housing policy. Conducts case adjudications.
  • Facilitating mediations between roommates/suitemates/floormates.
  • Holds individual interactions such as conduct hearings, biweekly one on one meetings with RAs and other individual student interactions.
  • Maintains an active presence & participation in student life programming initiatives on campus.
  • Coordinate educational initiatives.

35% of the Time the Resident Director must:

  • Responsible for training, evaluation, accountability, and development of 8 to 20 paraprofessional student staff members (RAs/CAs, & OAs) and 1-6 Desk Assistants.
  • Assists in the planning and implementation of Residence Life trainings (fall, spring, and summer), regular RA/CA in-services, in-hall staff training, and team/leadership development.
  • Conducts weekly RA/CA staff meetings and building-wide meetings, as appropriate.

5% of the Time the Resident Director must:

  • Perform other duties as assigned. 

Administrative Functions:

  • Responsible for overseeing the daily operations of a residential area, including managing desk operations; initiating and following up on maintenance and custodial work orders; and ensuring that occupancy procedures are followed.
  • Demonstrates and leads sound fiscal responsibility, guiding student staff and leaders in appropriate spending of department funds.
  • Serves as the primary student conduct officer for the hall/area and issues appropriate educational sanctions according to the Student Code of Conduct and Housing & Residence Life standards.
  • Shares in the on-call emergency response rotation for Housing & Residence life with eight other professional staff.
  • Writes incident reports and prepares weekly reports, as appropriate.
  • Coordinates room change requests, room inventories, damage billing, room assignment auditing, and leases/lease oversight.
  • Responsible for master key and oversees key inventory.
  • Conduct Petition to Break Lease Agreement meetings with students.
Knowledge, Skills, Abilities:
  • Knowledge of residence hall operation
  • Ability to problem solve and multitask
  • Knowledge of supervisory practices
  • Strong customer service and communication skills
Minimum Qualifications:
  • Bachelor’s degree or relevant experience

Preferred Qualifications:

  • Master's Degree in Higher Education or a related field
  • Second Language Proficiency
Salary and Benefits:

$42,452.80 annually. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:
  • Cover Letter
  • Resume
  • References

Review of applications will begin March 24, 2023. 



Advertised: Mountain Standard Time
Applications close:

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. Boise State University is committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or
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Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to
Annual Security and Fire Safety Report